INFORMATION
Listed below are some of the services available to residents and other services that can be accessed outside the community, either from government establishments or on a user-pays basis.
Emergency Call System - All units have a medi-alert system in place for residents peace of mind. There are also more emergency buttons strategically placed around the village complex. This service is monitored on site 24 hours per day and supported by the nursing staff at De Paul Villa.
In-house Telephone System - This system allows for internal calls throughout the complex and intercom communication to entrance gates at no extra cost.
Mail Out - Outgoing mail put in the post box at Reception by 3.00pm would be posted the same day.
Mail In - Australia Post delivers to strategic points throughout the village. Parcels to be collected from the Front Office. Arrangements to be made for mail to be collected when residents are away.
Transport - Arrangements are able to be made through the Front Office Reception for drop-offs or pick-ups in the local area. De Paul Manor Estate shares a 12-seater bus with De Paul Villa and is used for a range of services including local shopping centres and entertainment venues. Dates and times are advertised through the community notice board in the Residents' Retreat.
Home Support Services - These include domestic and personal nursing services and are available on a fee for service basis. Our Village Coordinator is able to discuss packages available with residents and also organise any respite or additional care required through De Paul Villa, the adjacent Aged Care Facility.
Pharmacy - A pick-up and delivery service can be arranged through our Village Coordinator with a local pharmacist providing this service is free of charge.
Medical Visits - General Practitioners visit De Paul Villa on a bi-weekly basis and residents of De Paul Manor Estate will have access to this service should they require it.
Podiatry and Hairdressing - These services are available through De Paul Villa.
Newspaper Delivery - Arrangements can be made with various newspapers to have their publications delivered.
