National Finalist

Jessica Madden, Finalist in 2018 Retirement Village Manager of the Year Award.

Jessica Madden, Operations Manager, De Paul Manor Estate was joint runner up in the  National  Retirement Village Manager of the Year 2018, and is seen here with her floral tribute organised by the Residents’ Committee on behalf of all residents who were delighted in her achievement.

“The LASA (Leading Age Services Australia) Retirement Village Manager of the Year Award promotes and recognises excellence across the diverse and dynamic fields of endeavour in the retirement living industry.

This award celebrates the passion and achievements of those individuals who continually maintain high standards in customer service, sales and marketing, complaints and dispute resolution and robust operational management processes across their retirement community.

The award also highlights the important role that retirement communities play in providing affordable, age appropriate housing and vibrant social and community services for senior Australians. “